Enterprise SSPR and
Identity Verification
Security, Productivity &
Compliance
Efficiency & Security
Thousands of companies are struggling with the same problems. Sprawling and complex user passwords, unnecessarily high call volumes to the helpdesk, and weak identity verification of employees or third parties. All of this while trying to manage a remote workforce securely and effectively.
Analysts tell us that approximately 20% – 35% of all helpdesk interactions are password related. This is a monumental waste of resources for any business, big or small, but also a substantial risk vector for bad actors trying to socially engineer access to your business.
Eliminate Social Engineering
The MyPass SSPR and Identity Verification Suite significantly reduces the helpdesk workload and increases security for helpdesk managers and agents.
The MyPass SSPR and Identity Verification Suite significantly reduces the helpdesk workload and increases security for helpdesk managers and agents. Through the MyPass Identity Verification Manager (IVM), helpdesk agents are guided through simple and effective multi-stage / multi-factor identity verification to establish caller identity and assist in password-related processes. These processes include resets, changes, unlocks, and more.
- Eliminate an average of 30% of helpdesk requests
- Ensure the identity of the user making a request
- Lowers total cost per helpdesk request
- Increased employee satisfaction through improved service
Through the MyPass Identity Verification Manager (IVM), helpdesk agents are guided through simple and effective multi-stage / multi-factor identity verification, to establish caller identity and assist in password-related processes. These processes include resets, changes, unlocks, and more.
- Eliminate an average of 30% of helpdesk requests
- Ensure the identity of the user making a request
- Lowers total cost per helpdesk request
- Increased employee satisfaction through improved service
Provide Complete Password Control
Dynamic, secure, and multi-factor verification through the MyPass SSPR allows companies and all their users (employees, contractors, third parties, administrators, etc.) to manage passwords more securely and efficiently.
- Craft password management based on scenario or risk level
- Self-service from AD, SAP, iSeries, SaaS applications, etc
- Easily and secure implemention
- Drive high user adoption rates with policy and built in tools
- Remove bad or weak passwords from all systems
Dynamic, secure, and multi-factor verification through the MyPass SSPR allows companies and all their users (employees, contractors, third parties, administrators, etc.) to manage passwords more securely and efficiently.
- Craft password management based on scenario or risk level
- Self-service from AD, SAP, iSeries, SaaS applications, etc
- Easily and secure implemention
- Drive high user adoption rates with policy and built in tools
- Remove bad or weak passwords from all systems
Efficiency & Security
Integrate & Support
All Your Systems
The MyPass Cloud supports many directories, databases, applications, cloud, and custom endpoints. These integrations include vendors such as Microsoft, SAP, Oracle, IBM, Salesforce, Microfocus, and more.
MyPass Technology
Components
The MyPass Cloud gives customers complete data security and compliance by outsourcing all operations and security to our dedicated environments. Shared (multi-tenant) or dedicated (single customer / MSP) options are available.
The deployment of a MyPass Gateway server within the customer infrastructure facilitates secure communications between all applications. This is achieved by proxying all traffic between the MyPass Cloud and all on-premise/SaaS services.
Broad Adoption,
Quick Results.
Slow and manual password resets an overworked helpdesk, and a small IT team looking after 1700 employees quickly causes over 100+ business hours lost weekly. See how MyPass Cloud with Password Synchronization across AD, Novell, IBM Series, and SAP saved this manufacturing company time & money.
Broad Adoption,
Quick Results.
Slow and manual password resets, an overworked helpdesk, and a small IT team looking after 1700 employees quickly causes over 100+ business hours lost on a weekly basis. See how MyPass Password Manager with Password Synchronization across AD, Novell, IBM iSeries and SAP, saved this manufacturing company time & money.
Frequently Asked Questions
For AD-only implementations we usually see it done within a timeframe of 1-2 weeks. For complex installations with IBM mainframes and SAP we see that it might take anywhere from 1 to 3 months.
With MyPass IVM, a proof of concept can be up and running within a day. If the process must be integrated with MyPass Password Manager (PM) or ingest data from on-premise systems (for verification information) a MyPass Gateway will first need to be deployed. This process is highly dependent on customer resources but usually takes no longer than a week or two. With additional target systems (SAP/Oracle etc.) budget for some additional time.
Windows cached credentials can be a big pain when users are working remotely. Yes, the MyPass/FastPass PC agent can be trained to reset the local password cache on a Windows device. This requires us to work with your corporate network team to establish a non-interactive VPN connection.
For AD-only implementations we usually see it done within a timeframe of 1-2 weeks. For complex installations with IBM mainframes and SAP we see that it might take anywhere from 1 to 3 months.
The MyPass solution is available for on-premise as well as for MyPass Cloud deployments. This includes shared multi-tenant, dedicated or managed service provider tenants.
The MyPass Cloud has over 55 different notification triggers that can be configured to send email or text message notifications for anything from unusual number of access attempts to password synchronization failures.
Trusted By Many
